PLEASE READ BELOW

SAA Guide Service operates year round with a group of professional, full-time fishing guides. When scheduling a fishing trip with us, we ask that you please try to avoid rescheduling or canceling your fishing trip as this creates booking and scheduling conflicts with the guide service. Below is our booking and cancellation policy. This policy reflects the rights of Southern Appalachian Anglers LLC and applies to all of our fishing trips. We understand that unforeseen situations may arise beyond control which sometimes affect travel plans. We believe in a fair approach to cancellations. Our cancellation policy is such that it both protects the livelihoods of our guides in the event that a scheduled guide trip was cancelled, and in some situations it allows deposits from cancelled trips toward future trip bookings.
Travel time for trips can potentially be up to 1 hour. If guided trips must travel to river locations that are 1 hour from Asheville, we do not offer any form of refund if the consideration to not travel to your guided destination arises.

BOOKING AND CANCELLATION POLICY

  • A deposit of the full amount is required to book a guided trip (we accept all major credit cards).
  • Guide trips cancelled 30 days prior to the scheduled date will be issued in full.
  • Guide trips cancelled by any staff member from our company will be issued a credit to be used in the future.
  • Guide trips cancelled by clients within the 30 days of a trip will forfeit their deposit.
  • Deposits are non refundable within 30 days of trip date.
  • Our refund and cancellation policies are enforceable during all times. Including national disasters, worldwide events and any unforeseen catastrophic events.
Please call (828) 691-1506 to reschedule your booked trip to let our other clients fish! It is our company's duty to follow the rules of this policy.

TRIP CHANGE POLICY

  • Trips changed from full-day to half-day requires a full-day payment.
  • If the number of participants for a scheduled guided trip, which necessitates two or more guides, decreases, full payment will be required for those who drop out within two weeks (14 days) of scheduled trip date. *Effective 06/01/24

DANGEROUS WEATHER POLICY

If the weather on the date of the trip is dangerous, which includes thunder, lightening, dangerous water levels or other life threatening circumstances, you will have the option to book your trip at a later date. If your deposit is non refundable (gift certificates or the 30 day window) we provide the option to transfer your deposit toward a future date of your choice.

GIFT CERTIFICATE POLICY

  • Gift certificates expire one year after the purchase date (NO EXCEPTIONS).
  • Gift certificates are non-refundable.
  • Gift certificate trips cancelled 30 days before your trip date will forfeit the cost of the trip.
  • If a scheduled trip exceeds the amount of the recipient's gift certificate the difference must be paid by credit card or other accepted payment.